Newton 311

Address

Newton City Hall
1000 Commonwealth Ave
Newton Centre, MA 02459
617-796-1000
TDD/TTY 617-796-1089

Hours

Monday - Friday
8:30am-5:00pm
Tuesday
8:30am- 8:00pm

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Home Emergency Escape Plan

  • For a home or apartment, you should have at the very least, one smoke detector on each floor.

  • Every home and apartment should have an escape plan. 

  • This is a plan that is drawn up, reviewed and actually practiced by each member of a given household.

  • Every room should have two routes to safety; first would be a door, second would either be a door in an opposing direction or a window.

  • If you live in a high rise building, never use the elevator; always use the stairs.

  • There should be an agreed upon area for all members to meet to be sure that all people are out safely.

  • If a member is missing, advise a Public Safety Officer immediately.  DO NOT ATTEMPT TO RE-ENTER A BURNING HOUSE!

  • As you leave the building, try to shut doors and windows behind you to hinder the advance of flames.

  • If you must exit through smoke, stay low to the floor.  You should crawl on your hands and knees.

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