Newton 311

Address

Newton City Hall
1000 Commonwealth Ave
Newton Centre, MA 02459
617-796-1000
TDD/TTY 617-796-1089

Hours

Monday - Friday
8:30am-5:00pm
Tuesday
8:30am- 8:00pm

Contact the WebTeam

NEWTON HOARDING TASK FORCE

Home Task Force
Members
Protocol Agencies Resources

DEPARTMENT / AGENCY RESPONSIBILITIES

FIRE, POLICE AND AMR

  • Identify
  • File Report
  • Make appropriate referral

HOUSING INSPECTOR

  • Communicate with hoarding task force
  • Contact with client
  • Schedule home visit for assessment
  • Court order (if client is resistant)
  •  Identification/written notification of violations

COMMUNITY SOCIAL WORKER /PUBLIC HEALTH NURSE

  • Initial contact with client 
  • Home visit for assessment
  • Communicate with hoarding task force
  • Appropriate referral to other departments or agencies
  • Follow up and monitor progress

PROTECTIVE SERVICES

  • Assessment
  • Determine eligibility for services
  • Identify resources
  • Medical/psychiatric referral

                                       
MENTAL HEALTH INTERVENTION

  • Psychiatric evaluation
  • Cognitive behavioral therapy
  • Counseling
  • In home support
  • Socialization